Author: rlanese

 

Microsoft has re-released the Windows 10 Version 1809 October update, and it seems to have very similar problems to the initial release, despite their initial analysis.

The most catastrophic issue being consumer user files being deleted from their user directories.

WE ARE RECOMMENDING EVERYONE WITH WINDOWS 10 TO IMMEDIATELY BACKUP ALL THEIR MAIN USER DIRECTORIES:

• Contacts
• Desktop
• Documents
• Downloads
• Favorites
• Music
• Pictures
• Videos

Most people allow Windows 10 to update automatically, since it is the default setting, so this update can come at any time, please backup your files immediately, as once they are gone, rolling back the update will not bring them back and we are have limited in options to recover your lost data. If you need help backing up please let us know and we would be happy to help you!

So far about 20% of customer who have received the upgrade have partially lost data!

Hello all! We will be giving a presentation for the trilogy computer club this Monday, December 10th, at around 6 PM, here are some details regarding what we will be presenting on!

Improving your Window 10 Security & The Death of Windows 7

Presented by: Ron Lanese, Owner & Founder, Chris Jones, Store Manager, and Chris Lanese, Head Technician;
1st Computer Solutions, Peoria, AZ

The presenters will share information about:
• Free security programs to improve your computer experience
• Avoiding free trials and add-ons when installing security programs
• Windows 7’s end of support and option for paid security patches
A question and answer time will follow the presentation, so please prepare any questions you want to have answered and they will attempt to answer as many as possible!

 

This month we were honored with the “Mayor Cathy Carlat’s Business of the Month” Award! We just wanted to say thank you so much to all of our wonderful customers for helping us grow our business and help you in return! And thank you to the wonderful Mayor, Cathy Carlat, for making Peoria such a great place to live and work! We look forward to being here to support your needs for many, many years to come and we cannot thank you all enough for the support you’ve shown us! Have a wonderful rest of your week!

Just a quick announcement from 1st Computer Solutions.

—RAMPANT PRINTER PROBLEMS—

 

We have been having a rash of printer problems recently thanks to a new Windows 10 update, which causes a good number of printers to require complete uninstallation and reinstallation of the printer software. If you’re experiencing printing problems recently try that first! If you have any other questions feel free to call or stop by! If that isn’t convenient for you we can always come onsite to fix any issues you might have! Thank you and have a great rest of your week!

 

We will be posting all sorts of information we deem helpful! How-To’s, disassembly videos, PC building vlogs, and whatever else we can think of! Check out our first video, a 3-Minute laptop disassembly! Stay tuned for more!

 

 

Check out our entire channel for much more, coming soon!

https://www.youtube.com/channel/UCZjWluTBSTvOqWhDI64iHRA

Summer is official here in this HOT HOT state of ours! We cannot remind people enough of the importance of blowing the dust out of their computers! You can use compressed air or an air compressor to do so. Be careful when blowing in and around the fans as excessive movement can cause them to wear out faster! If you need any help, want us to do it for you, or have any other questions, feel free to call us and we’ll do our best to help you!

 

Side Note: Now is the time of year computer power supplies fail more often, the changing temperatures really do a number on older power supply units! If your computer fails to turn on this summer, before you throw it out and buy another, why don’t you bring it in for a free diagnosis. Remember, power supplies are always cheaper than  new computers!